May each of you have the heart to conceive, the understanding to direct, and the hand to execute works that will leave the world a little better for your having been here. -- Ronald Reagan

Sunday, September 7, 2008

Great Urban Myth

During the final days at Denver's Stapleton airport, a crowded United flight was canceled. A single agent was re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk and slapped his ticket down on the counter, saying "I HAVE to be on this flight, and it HAS to be first class." The agent replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am?" Without hesitating, the agent smiled and grabbed her public address microphone. "May I have your attention, please?" she began, her voice bellowing through the terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to the gate." With the folks behind him in line laughing hysterically, the man glared at the agent, gritted his teeth, and swore, "(Expletive) you!" Without flinching, she smiled and said, "I 'm sorry, sir, but you'll have to stand in line for that too."

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